The availability of staff [was the best thing] and I loved how my support worker could relate, understand and help me through the challenges or concerns I had at the time.
24 year old, Mobile support services, Hamilton
The best thing was a place to rest and recover.
22 year old, Acute care, Tāmaki Makaurau
[The support I received] meant I had access to someone in the community whose job was to check in with me, meet me where I was at, and treat me with empathy. This was something that I desperately needed.